Last updated: April 26, 2025
At KONVOI TRANSPORT , protecting your personal data is a priority. This privacy policy explains how we collect, use, share, and protect your personal information when you use our website [ www.konvoi.group ] and our services.
1. Data controller
The controller of your personal data is:
KONVOI TRANSPORT
Address :
19 Antwerpse Steenweg 9080, Lochristi
BELGIUM
Email: info@konvoi.group
Telephone: +32 484 71 71 25
2. Data collected
When you use our site or our services, we may collect different categories of data:

• Identification data: surname, first name, address, telephone number, email address.

• Transport data: departure and arrival addresses, transport content, timetables.

• Browsing data: IP address, browser type, pages visited, connection time.

• Payment data: billing information (managed by secure providers).

Some information may be required to access our services.
3. Purposes of collection
Your data is collected and used for:

• Process your transportation requests and ensure the provision of services.

• Communicate with you regarding your order or our offers.

• Improve our site and services.

• Comply with our legal and regulatory obligations.

4. Sharing data
We may share your information with:

• Our partner carriers and logistics providers.

• Our secure payment solution providers.

• Administrative or judicial authorities if required by law.

We promise to never sell your personal data.
5. Retention period
Your data is kept for the period necessary for the purposes for which it was collected, plus the legal limitation periods.
6. Data security
We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access or improper disclosure.
7. Your rights
In accordance with applicable regulations (in particular the GDPR), you have the following rights:

• Right to access, rectify and delete your data.

• Right to limit or object to processing.

• Right to the portability of your data.

• Right to lodge a complaint with the competent supervisory authority (e.g. CNIL in France).

To exercise your rights, contact us at: [contact email].
8. Cookies
Our website uses cookies to improve your user experience. You can manage your cookie preferences through your browser settings.
To learn more, please see our Cookie Policy.
9. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the website. We encourage you to review this page regularly.